Senior Travel Agent
The Travel Organisers
🇬🇧 Hook, UK
£22,500 per annum
Permanent, on site
The Travel Organisers are a cutting-edge one-of-a-kind travel agency, set to become a rising star within the UK travel industry. We are continually striving to find new ways to provide customers with a wide range of travel options coupled with outstanding customer service.
We aim to provide excellent value for money and flexibility for our customers as we strongly understand how important those factors are to our customers when choosing their holiday. To allow us to meet the demands of our customers we work with 100’s of trusted holiday brands to allow our customers the freedom of choice.
We are proud to be a local Independent Travel Agency that serves the communities in which it operates.
We also have positions available in our Fleet and Tadley branches.
Benefits:
Discounted Holidays
Sick pay
Incentive Bonus Scheme
Uniform
Pension
Role/Responsibilities:
To be a true ambassador of the Branch, demonstrating exceptional interpersonal skills, Building rapport with all customers and colleagues and always possess a can-do attitude.
Focused to achieve sales and profit targets.
Provide unrivalled customer service by delivering the Travel Customer Journey Framework
Maximise selling opportunities by selling additional products e.g. Attraction Tickets, Airport Parking, Car Hire, Travel Insurance and Travel Money
Actively participates in training made available to them to enhance knowledge and personal development.
Comply fully and accurately to current policies and procedures in place, whilst adhering to deadlines for their completion and submission.
Ensure the administration of bookings are of the quality and accuracy required.
Act responsibly and protect the business assets. Therefore, ensuring the total security of Travel premises, stock, cash, equipment and personnel at all times.
Undertake general housekeeping duties as required.
Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work. In addition, all employees are expected to work within the terms of their contract of employment and adhere to businesses policies and procedures.
This is not an exhaustive list of duties, and you will be expected to perform different tasks as and when required by the business.
Qualifications:
Qualifications GCSE standard of education /NVQ
Job Types: Full-time, Permanent
Pay: From £22,500.00 per year
Additional pay:
Bonus scheme
Commission pay
Benefits:
Company pension
Employee discount
Sick pay
Ability to commute/relocate:
Hook RG27 9HF: reliably commute or plan to relocate before starting work (required)
Application question(s):
Are you based within 20 miles of the areas we cover?
Can you work towards targets?
Are you well travelled?
Experience:
Retail Travel: 2 years (required)
Customer Facing: 2 years (required)
Work Location: In person
